<p>Review your onboarding procedures to create a smoother, more professional start for every new client.</p><h3>What You’ll Learn:</h3><ul><li>Why a consistent onboarding system builds client trust and improves project flow.</li><li>How to audit and streamline your emails, roadmap, and communication touchpoints.</li><li>Tools and strategies to automate repetitive tasks and reduce overwhelm—for you and your clients.</li></ul><h3>Practical Steps to Get Started:</h3><ol><li><strong>Audit Your Emails</strong> – Turn repeated info into templates to save time and ensure consistency.</li><li><strong>Outline Your Roadmap</strong> – Map the full process from signed contract to launch, including check-ins.</li><li><strong>Pace the Communication</strong> – Limit to 1–2 clear emails a week to avoid overwhelming your client.</li><li><strong>Include Key Admin Info</strong> – Add payment details, shared file access, and booking links.</li><li><strong>Automate Where You Can</strong> – Use tools like Make or Zapier to streamline repetitive admin tasks.</li></ol><h3>Who This Episode Is For:</h3><p>Web designers and solopreneurs ready to stop winging it and start delivering a polished, consistent onboarding experience that sets the tone for success.</p><h3>Reflection on Last Week’s Habit:</h3><p><strong>Start a Client Newsletter</strong></p><p>Last week, I focused on launching a client newsletter—a habit that reinforces connection and keeps my clients in the loop. Choosing <a href="https://flodesk.com/c/MFYMV3" target="_blank">FloDesk</a> helped me keep the process simple, and planning ahead with a content strategy made it more manageable. Sharing my schedule, updates, and helpful tips not only reminded clients of the services I offer but also strengthened relationships. I’ll continue refining my approach based on feedback and analytics.</p><p>Resources Mentioned:</p><p><a href="https://jenniferbourn.com/profitable-project-plan/" target="_blank">Profitable Project Plan</a> from Jennifer Bourn</p><p><a href="https://www.agencymavericks.com/" target="_blank">Agency Mavericks</a> (Formerly WP Elevation) From Troy Dean</p><p><strong>About your host: </strong>Cami MacNamara, better known as WebCami, has 20+ years of experience running a successful one-person web design business. She’s a former Seattle WordPress Meetup volunteer (2018–2023), a WordPress speaker, and the author of the <em>Web Designer Habits</em> newsletter <em>(formerly HabitsWP).</em> Cami also moderates the WebCami Cafe Facebook group, a supportive space for web designers. With over 600 websites designed and 200+ managed monthly, she’s passionate about sharing habits and strategies to help web designers be happier and more productive.</p><p>Sign up for updates at <a href="http://webdesignerhabits.com/" target="_blank">WebDesignerHabits.com</a> and join my Facebook group at <a href="http://webcamicafe.com/" target="_blank">WebCamiCafe.com</a> for more tips and accountability. Connect with me at <a href="http://webcami.com/" target="_blank">WebCami.com</a> and don’t forget to tune in next Sunday for another habit and another episode. Let’s keep building better habits together!</p>

Stop winging it with new clients and build a reliable onboarding system. This episode shares how a consistent, well-paced process creates smoother starts, builds trust, and saves you time.

66. Habit of the Week: Review Your Onboarding Procedures

<h3>This Week’s Habit:</h3><p><strong>Start a Client Newsletter</strong> to build stronger relationships, increase engagement, and keep your services top of mind.</p><h3>What You’ll Learn:</h3><ul><li>Why a regular newsletter helps clients stay informed and connected.</li><li>How newsletters support your brand, showcase your expertise, and build loyalty.</li><li>Practical steps to launch and sustain a simple, effective client newsletter.</li></ul><h3>Practical Steps to Get Started:</h3><ol><li><strong>Choose Your Platform</strong> – Options like Mailchimp, MailerLite, or FloDesk offer easy ways to get started.</li><li><strong>Define Your Content Strategy</strong> – Share project updates, industry news, tips, or personal stories.</li><li><strong>Set a Schedule</strong> – Decide whether you’ll send monthly, bi-monthly, or quarterly.</li><li><strong>Gather Your List</strong> – Collect client emails with permission and keep your list organized.</li></ol><h3>Who This Episode Is For:</h3><p>Web designers and solopreneurs looking to increase client retention and engagement with simple, consistent communication.</p><h3>Reflection on Last Week’s Habit:</h3><p><strong>Why Tracking Your Work Makes a Difference</strong></p><p>Last week, I focused on keeping a daily work journal—a habit that’s helped me feel more organized and confident. Logging tasks and meetings each morning came naturally, but staying consistent in the afternoons was tougher. Reviewing my journal reminded me of how much I actually get done and gave me a renewed sense of accomplishment. I’ll continue journaling and explore ways to stay motivated throughout the day.</p><p><strong>About your host: </strong>Cami MacNamara, better known as WebCami, has 20+ years of experience running a successful one-person web design business. She’s a former Seattle WordPress Meetup volunteer (2018–2023), a WordPress speaker, and the author of the <em>Web Designer Habits</em> newsletter <em>(formerly HabitsWP).</em> Cami also moderates the WebCami Cafe Facebook group, a supportive space for web designers. With over 600 websites designed and 200+ managed monthly, she’s passionate about sharing habits and strategies to help web designers be happier and more productive.</p><p>Sign up for updates at <a href="http://webdesignerhabits.com/" target="_blank">WebDesignerHabits.com</a> and join my Facebook group at <a href="http://webcamicafe.com/" target="_blank">WebCamiCafe.com</a> for more tips and accountability. Connect with me at <a href="http://webcami.com/" target="_blank">WebCami.com</a> and don’t forget to tune in next Sunday for another habit and another episode. Let’s keep building better habits together!</p>

Stay connected and top of mind with your clients by starting a regular newsletter. This episode shares how a simple email strategy can strengthen relationships, showcase your expertise, and boost long-term engagement.

65. Habit of the Week: Start a Client Newsletter

<p><strong>Keep a Daily Work Journal</strong> to stay organized, track progress, and follow through on commitments.</p><h3>What You’ll Learn:</h3><ul><li>How a simple daily log can improve accountability and workflow.</li><li>Why tracking key tasks helps prevent missed deadlines.</li><li>Easy ways to integrate work journaling into your routine.</li></ul><h3>Practical Steps to Get Started:</h3><ol><li><strong>Follow Your Calendar</strong> – Match your journal entries to your scheduled work blocks.</li><li><strong>Keep It Simple</strong> – Bullet points or quick notes are enough—don’t overcomplicate it.</li><li><strong>Review and Adjust</strong> – Experiment with what works best for you and refine over time.</li></ol><h3>Who This Episode Is For:</h3><p>Web designers and solopreneurs looking for a simple way to stay organized, track progress, and reduce stress in their daily workflow.</p><h3>Reflection on Last Week’s Habit:</h3><p><strong>Why I Only Check Email Three Times a Day</strong></p><p>Last week, I focused on limiting email checks to three times a day to improve productivity. The structured approach helped reduce distractions and gave me more control over my schedule. While resisting the urge to check my inbox was challenging, using email filters and delayed responses made it easier. Moving forward, I’ll continue reinforcing this habit to maintain focus and minimize unnecessary interruptions.</p><p><strong>About your host: </strong>Cami MacNamara, better known as WebCami, has 20+ years of experience running a successful one-person web design business. She’s a former Seattle WordPress Meetup volunteer (2018–2023), a WordPress speaker, and the author of the <em>Web Designer Habits</em> newsletter <em>(formerly HabitsWP).</em> Cami also moderates the WebCami Cafe Facebook group, a supportive space for web designers. With over 600 websites designed and 200+ managed monthly, she’s passionate about sharing habits and strategies to help web designers be happier and more productive.</p><p>Sign up for updates at <a href="http://webdesignerhabits.com/" target="_blank">WebDesignerHabits.com</a> and join my Facebook group at <a href="http://webcamicafe.com/" target="_blank">WebCamiCafe.com</a> for more tips and accountability. Connect with me at <a href="http://webcami.com/" target="_blank">WebCami.com</a> and don’t forget to tune in next Sunday for another habit and another episode. Let’s keep building better habits together!</p>

Boost productivity and stay organized by keeping a daily work journal. Learn how tracking tasks, commitments, and progress can help you stay accountable and streamline your workflow.

64. Habit of the Week:  Keep a Daily Work Journal

<h3>This Week’s Habit:</h3><p><strong>Only Check Emails Three Times a Day</strong> to reduce distractions, increase focus, and reclaim control over your workday.</p><h3>What You’ll Learn:</h3><ul><li>How limiting email checks can boost productivity and reduce stress.</li><li>Why frequent inbox interruptions disrupt deep work and focus.</li><li>Simple strategies to structure your email habits for better efficiency.</li></ul><h3>Practical Steps to Get Started:</h3><ol><li><strong>Decide on Three Specific Times</strong> – Morning, midday, and late afternoon work well for most schedules.</li><li><strong>Stick to Your Schedule</strong> – Resist checking emails outside these designated times.</li><li><strong>Use Inbox Management Tools</strong> – Set up a focus tab with tools like CloudHQ to minimize distractions.</li><li><strong>Prioritize Emails</strong> – Start each session by addressing the most important messages first.</li><li><strong>Train Clients & Delay Responses</strong> – Set expectations by responding within your time blocks and using tools like MixMax to schedule emails.</li></ol><h3>Who This Episode Is For:</h3><p>Web designers and solopreneurs who feel overwhelmed by email and want to reclaim valuable time for deep work.</p><h3>Reflection on Last Week’s Habit:</h3><p><strong>Tracking Subscriptions as a Web Designer</strong></p><p>Last week, I focused on auditing my business subscriptions to cut unnecessary costs and ensure I’m only paying for tools I truly need. Using Google Tasks and Gmail labels made tracking easier, but navigating subscription models—especially with services like Adobe—was a challenge. Reviewing my expenses also gave me a clearer picture of my business costs, reinforcing the importance of regular audits. Moving forward, I’ll refine my tracking system to monitor yearly cost increases and improve financial planning.</p><h3>Resources Mentioned:</h3><p>Gmail Tabs by CloudHQ: https://chromewebstore.google.com/detail/gmail-tabs-by-cloudhq/ckoglchhifaedlfjhnoaebnloipiepjg?hl=en</p><p>MixMax: https://www.mixmax.com/</p><p>About your host: Cami MacNamara, better known as WebCami, has 20+ years of experience running a successful one-person web design business. She’s a former Seattle WordPress Meetup volunteer (2018–2023), a WordPress speaker, and the author of the <em>Web Designer Habits</em> newsletter <em>(formerly HabitsWP).</em> Cami also moderates the WebCami Cafe Facebook group, a supportive space for web designers. With over 600 websites designed and 200+ managed monthly, she’s passionate about sharing habits and strategies to help web designers be happier and more productive.</p><p>Sign up for updates at <a href="http://webdesignerhabits.com/" target="_blank">WebDesignerHabits.com</a> and join my Facebook group at <a href="http://webcamicafe.com/" target="_blank">WebCamiCafe.com</a> for more tips and accountability. Connect with me at <a href="http://webcami.com/" target="_blank">WebCami.com</a> and don’t forget to tune in next Sunday for another habit and another episode. Let’s keep building better habits together!</p><p></p>

Reduce distractions and take control of your inbox by checking emails only three times a day. Learn how this simple habit can boost productivity, improve focus, and free up more time for deep work.

63. Habit of the Week: Only Check Emails Three Times a Day

<h3>This Week’s Habit:</h3><p><strong>Review Your Monthly Business Subscriptions</strong> to optimize expenses and streamline your business operations.</p><h3>What You’ll Learn:</h3><ul><li>How reviewing your subscriptions helps eliminate unnecessary costs.</li><li>Why tracking your tools ensures you’re only paying for what you use.</li><li>Simple steps to conduct a subscription audit and maintain financial efficiency.</li></ul><h3>Practical Steps to Get Started:</h3><ol><li><strong>List All Subscriptions</strong> – Use a Google Sheet or Notion to track costs and usage.</li><li><strong>Assess Value</strong> – Determine if each tool is essential, underused, or redundant.</li><li><strong>Make Decisions</strong> – Keep what’s necessary, cancel what’s not, and explore alternatives.</li><li><strong>Update Your Tracking</strong> – Maintain a subscription log to stay organized.</li><li><strong>Set Payment Reminders</strong> – Add renewal dates to your calendar to avoid surprise charges.</li></ol><h3>Who This Episode Is For:</h3><p>Web designers and solopreneurs looking to take control of their business expenses and ensure every tool they pay for adds value.</p><h3>Reflection on Last Week’s Habit:</h3><p><strong>What I Learned from Saying No More Often</strong></p><p>Last week, I focused on setting boundaries and turning down projects that weren’t the right fit. A structured schedule and focus week made it easier to say no without guilt, leading to extra time for long-overdue business updates. Revamping my intake process was a major breakthrough, helping me better filter inquiries before they reach my inbox. Moving forward, I plan to be more intentional about protecting my work hours and refining my business processes.</p><h3>Resources Mentioned:</h3><p><a href="https://www.rocketmoney.com/" target="_blank">https://www.rocketmoney.com/</a></p><p><a href="https://monstercontracts.com/ref/99/" target="_blank">https://monstercontracts.com/ref/99/</a> (affiliate link)  See my policy here: <a href="https://webdesignerhabits.com/wpautoterms/affiliate-disclaimer/" target="_blank">https://webdesignerhabits.com/wpautoterms/affiliate-disclaimer/</a></p><p>About your host: Cami MacNamara, better known as WebCami, has 20+ years of experience running a successful one-person web design business. She’s a former Seattle WordPress Meetup volunteer (2018–2023), a WordPress speaker, and the author of the <em>Web Designer Habits</em> newsletter <em>(formerly HabitsWP).</em> Cami also moderates the WebCami Cafe Facebook group, a supportive space for web designers. With over 600 websites designed and 200+ managed monthly, she’s passionate about sharing habits and strategies to help web designers be happier and more productive.</p><p>Sign up for updates at <a href="http://webdesignerhabits.com/" target="_blank">WebDesignerHabits.com</a> and join my Facebook group at <a href="http://webcamicafe.com/" target="_blank">WebCamiCafe.com</a> for more tips and accountability. Connect with me at <a href="http://webcami.com/" target="_blank">WebCami.com</a> and don’t forget to tune in next Sunday for another habit and another episode. Let’s keep building better habits together!</p><p></p>

Take control of your business expenses by reviewing your monthly subscriptions. Learn how to audit your tools, cut unnecessary costs, and ensure every service you pay for adds real value.

62. Habit of the Week: Review Your Monthly Business Subscriptions

<h3>This Week’s Habit:</h3><p><strong>Practice Saying No</strong> to protect your time, reduce stress, and make space for projects that truly align with your business goals.</p><h3>What You’ll Learn:</h3><ul><li>Why saying no helps create space for the right clients and projects.</li><li>How to recognize red flags and set boundaries to protect your time and energy.</li><li>Simple strategies for declining projects while remaining helpful and professional.</li></ul><h3></h3><h3>Practical Steps to Get Started:</h3><ol><li><strong>Recognize Red Flags</strong> – Spot signs of difficult clients, like unrealistic demands or a history of designer conflicts.</li><li><strong>Offer a Solution</strong> – Refer clients to trusted services or colleagues when a project isn’t the right fit.</li><li><strong>Set Time Boundaries</strong> – Decline last-minute requests that disrupt your schedule and offer alternative timelines.</li><li><strong>Have a Go-To Response</strong> – Prepare polite, firm decline templates for easy communication.</li><li><strong>Communicate Boundaries Early</strong> – Clearly outline your working hours in proposals, email signatures, and your website.</li></ol><h3></h3><h3>Who This Episode Is For:</h3><p>Web designers and solopreneurs looking to set healthier boundaries, avoid overcommitment, and focus on projects that align with their expertise and goals.</p><h3></h3><h3>Reflection on Last Week’s Habit:</h3><p><strong>Why Building a Strong Referral Network Matters</strong></p><p>Last week, I focused on strengthening referral partnerships—a habit that has significantly contributed to my business growth, especially through my involvement with BNI. While networking brought some unexpected opportunities, balancing it with client work was a challenge, particularly as I stepped into a leadership role. This week reminded me how powerful even casual conversations can be for long-term success.</p><p>About your host: Cami MacNamara, better known as WebCami, has 20+ years of experience running a successful one-person web design business. She’s a former Seattle WordPress Meetup volunteer (2018–2023), a WordPress speaker, and the author of the <em>Web Designer Habits</em> newsletter <em>(formerly HabitsWP).</em> Cami also moderates the WebCami Cafe Facebook group, a supportive space for web designers. With over 600 websites designed and 200+ managed monthly, she’s passionate about sharing habits and strategies to help web designers be happier and more productive.</p><p>Sign up for updates at <a href="http://webdesignerhabits.com/" target="_blank">WebDesignerHabits.com</a> and join my Facebook group at <a href="http://webcamicafe.com/" target="_blank">WebCamiCafe.com</a> for more tips and accountability. Connect with me at <a href="http://webcami.com/" target="_blank">WebCami.com</a> and don’t forget to tune in next Sunday for another habit and another episode. Let’s keep building better habits together!</p>

Learn how to protect your time and energy by practicing the habit of saying no. This episode shares tips for setting boundaries, recognizing red flags, and making space for projects that truly align with your business goals.

WebCami Podcast

WebCami Podcast

Latest episodes

66. Habit of the Week: Review Your Onboarding Procedures

65. Habit of the Week: Start a Client Newsletter

64. Habit of the Week: Keep a Daily Work Journal

63. Habit of the Week: Only Check Emails Three Times a Day

62. Habit of the Week: Review Your Monthly Business Subscriptions

61. Habit of the Week: Practice Saying No